AUBURN — The Placer County Water Agency is alerting water customers to be aware of a possible scam that has been reported by two water users in the PCWA service area.
PCWA Director of Customer Services Matt Young said the agency is concerned over a mailing entitled “overpayment notice” that appears to market a private party service or product. The letter identifies a service area as “Placer County water and power district.” Young said the letter may lead recipients to believe that it came from PCWA.
“We are not affiliated in any way with these marketing tactics,” said Young. “We caution customers to be aware of potential utility scams in our service area.”
Customers should always confirm the identity of those claiming to represent the water agency. PCWA employees visit customers’ homes only by invitation or appointment. Employees each carry a PCWA ID card and also can be clearly identified by their PCWA logo shirts and hats.
Water agency customers who suspect possible scams are encouraged to report the instances to local law enforcement and to PCWA Customer Services at (530) 823-4850.