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On April 14, the Organization of Public Safety Telecommunicators (OPST) held its eleventh annual Dispatcher Appreciation Banquet at the Sacramento Railroad Museum. About 400 public safety dispatchers, police and fire officials, families and friends gathered to celebrate the service of the people “on the other side of the radio”– 911 call-takers and public safety dispatchers from throughout the Sacramento region.

“Our dispatchers are truly the ‘unseen heroes’ of Roseville,” Police Chief Joel Neves said. “Every day they handle hundreds of emergency and routine calls for service from the public, police officers and firefighters, and they do so with great courtesy, intelligence and skill. They work in an extremely fast-paced, stressful and technically challenging environment, and we thank them for their service.”

Two of Roseville’s public safety dispatchers received special praise at this year’s banquet.  Communications Supervisor Sandi Bumpus was recognized as Roseville’s “Fire Dispatcher of the Year,” and Dispatcher Gurpreet Singh was honored as Roseville’s “Police Dispatcher of the Year.”

Sandi Bumpus began her career as a dispatcher with the City of Roseville in 1988, and was promoted to supervisor in 1992. As part of her supervisory role, Sandi serves as the communications liaison with the Roseville Fire Department. Sandi is a California POST (Police Officers Standards and Training) master instructor and the author of several published articles on public safety topics. Sandi recently provided National Incident Management System instruction to Roseville Police personnel, City of Roseville staff, and allied agencies.

Gurpreet Singh joined Roseville’s public safety communications center in 2005 after serving five years as a dispatcher with the Sacramento Police Department.  Gurpreet brought an upbeat, honest, hardworking demeanor to his new position. Police officers nominated Gurpreet as “dispatcher of the year” because of his calm, competent manner and fast response during emergency situations.

Congratulations to Sandi and Gurpreet, and thank you to all our hardworking dispatchers!

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